Trouble logging in?

Who this effects
Any customers who created an account before 1st April 2019.

What caused this
The website address has changed from to

So if your browser or password manager previously stored your login email and password for your account, it might not be retrieved under our new website address.

What to do to fix this
As long as you know the email address you signed up with, please use the Reset Your Password button below. You’ll then receive an email with a link to choose a new password for your Ingenious account. Note, if you don’t see the password reset email from us, please check your spam or junk folder.

Still having problems?
We’re here to help. Call us on +44 (0) 207 760 8858 or email us at

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